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Heater or Air Conditioner
Describe the Problem:
_____________________________________________
_____________________________________________
_____________________________________________
Exactly what are the symptoms?
____ Heater does not work properly.
Do you get any hot air? ____ Yes ____ No
If yes, how long does it take to heat the vehicle?
___________ minutes
Does the gauge for engine temperature move off
“Cold”? ____ Yes ____ No
Other symptoms: _________________________
_______________________________________
____ Air conditioner does not work properly.
Do you get any cool air? ____ Yes ____ No
If yes, how long does it take to cool the vehicle?
___________ minutes
How long has it been since you used the air
conditioner? ___________ days
Other symptoms: __________________________
________________________________________
Hot or cool air does not flow from these outlets:
____ Center ____ Driver’s Side
____ Passenger’s Side ____ Defrost
____ Floor
____ Temperature or airflow changes back and forth.
Temperature controls do not work at:
____ “Floor” (to direct warm air to floor)
____ “Defrost” (to direct warm air to windshield)
____ “Normal” (to pull in fresh air from outside)
____ “Max AC” (to recirculate air inside vehicle)
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Heater or AC causes unusual odors:
____ Oily odors ____ Musty odors
____ Chemical odors
____ Other odors: ___________________________
Heater or AC makes unusual noises, such as:
____________________________________________
____________________________________________
When do you notice the noises?
____ Heater is running
____ Air Conditioner is running
____ I move lever to change air outlet
____ Engine speed increases (on tachometer)
How often do the symptoms show up?
____ Always ____ Sometimes
____ Rarely
When did the problem begin?
____ Just started
____ When car or truck was new
____ Suddenly, at ______________ miles
____ Gradually, between _________
miles and _______________ miles
____ After a repair
What type of repair?
____ Electrical ____ Collision
____ Mechanical
____ Can't Recall / Not Sure
Has the problem been worked on before?
____ Yes ____ No
How long ago? ________________________________
Where? _____________________________________
Any other comments?
___________________________________________________
___________________________________________________
___________________________________________________
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